Here at gCAD labs, we consider the protection of your information to be a paramount responsibility which fundamentally guides our
1. Information We Collect and Receive
When you access and use gCAD labs’ services, we may collect and receive the following:
•Account and profile information: When you create your gCAD labs account, you are required to give us your email address and a password. We ask for additional information in order to create a more robust user profile, e.g., first and last name, address, etc. This additional information is optional.
•Billing information: If you purchase a paid subscription to gCAD labs, we collect credit card information. This information is securely passed to our payment processing partner, and is not stored at gCAD labs.
•Log data: When you use gCAD labs, our system automatically records information including information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before arriving at gCAD labs, your browser type and settings, the date and time of your request, information about your browser configuration and
•Device information: In addition to log data, we may also collect information about the device on which you are accessing gCAD labs services, including what type of device it is, what operating system you are using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using, and its settings.
•Usage data: This is information about how you use the various capabilities and features of the gCAD labs services. We use this information to better understand opportunities to improve the quality of the service we provide to you.
•Information from partners or other third parties: gCAD labs may receive information from partners or others to help make our own information better or more useful. For example, gCAD labs’ mobile applications use Google Analytics and Mixpanel to upload information about which features you use, but that information will never be connected to your identity, your devices, or your documents.
3. How We Use Your Information
We use your information for the following:
•Providing the gCAD labs services: We use information you provide to authenticate you, and enable you to use our
•Understanding and improving our service: Our mission is to help you, our customers, build exceptional products. We believe in a very strong partnership with our customers and actively seek direct feedback and engagement. However, our ability to go beyond direct personal engagement and understand in a detailed,
•Compliance and investigations: We reserve the right to use data in connection with suspected inappropriate use, fraud, violations of gCAD labs’ Terms of Service, or any other activity that threatens to impede gCAD labs’ and/or its users’ ability to use the gCAD labs services efficiently and effectively.
•Communicating with you: We will occasionally send you tailored communications based on information you include in your profile, or your use of the gCAD labs services. We also will send you service and administrative emails.
•You have the ability to make your documents public or private in gCAD labs; and you have the ability to share public or private documents with other users.
o By authoring a Public Document in gCAD labs, you agree to its accessibility by our community of users. Any document you make public is neither private nor confidential and you should not have any expectation of privacy with respect to it.
o gCAD labs will NEVER make your private content public. Reclassifying your Private Document as public will always require your affirmative action.
o You also can reclassify any document you create from public to private at any time
o When you share a document in gCAD labs, anybody with whom you have shared the document may be able to use, reproduce, manipulate, distribute, display, transmit and communicate the contents of that document. If you do not want others to have those rights, do not share your documents in gCAD labs, or set your permissions accordingly. You are responsible for permitting access to documents which you are able to share.
•You have the ability to comment on various aspects of gCAD labs’ service by contributing posts to gCAD labs’s Community Forum, participating in blog post discussion threads, etc. Any such commentary is neither private nor confidential and you should not have any expectation of privacy with respect to it.
•If you terminate your subscription but do not delete your public and shared documents, we reserve the right but not the obligation to maintain the availability of those documents for all gCAD labs users (in the case of Public Documents) or users with whom any Private Document has been shared, together with information identifying you as the author of such documents. If you delete your documents before your subscription is terminated, your public and private shared documents will no longer be viewable by others.
•The browser you use to access gCAD labs may provide you with the ability to control cookies or other types of local data storage.
•Your mobile device may provide you with choices around whether and how location or other data is shared with us.
5. Sharing and Disclosure
As noted previously, gCAD labs’s culture emphasizes respect for your privacy. Consistent with that cultural value, we do not sell, rent or lease your personal information to any third party. We limit our sharing of the information we collect and receive from you to the following circumstances:
•Account Support: To provide you with excellent customer support, our staff may need to share among themselves information you previously have provided to us.
•Legal Compliance and Public Protection: We will share your information when we believe disclosure is reasonably necessary to comply with a law, regulation or legal request; or to protect the safety, rights and/or property of the public or any person.
•Integrity of gCAD labs’s Service: We will share your information as appropriate to detect, prevent, and/or address fraud, security or technical issues, or otherwise to protect gCAD labs and its user community.
•Communicating With You: We will occasionally send you tailored communications based on information you include in your profile, or your use of the gCAD labs services. We
also will send you service and administrative emails. You have an ability to opt out of certain of these communications.
With respect to the proprietary design data and other materials you generate when you use the gCAD labs services, we use such information within gCAD labs only (1) as part of providing, maintaining, securing or modifying gCAD labs’s service regarding such data, (2) via automated tools intended to address or prevent a service, support or technical issue, (3) at your request or with your consent given to gCAD labs’s technical support team and/or other personnel as part of addressing or preventing a service, support or technical issue, or
(4) in connection with legal obligations or proceedings described in further detail in gCAD labs’s Terms of Service.
gCAD labs prioritizes the protection of information you provide us in connection with your use of the gCAD labs services from unauthorized access. Whenever you initiate a session with gCAD labs, we encrypt the transmission of all data while it moves between you and gCAD labs and within gCAD labs, as well as all data we store at gCAD labs, using secure sockets layer technology and other industry standard techniques.
8. Questions or Concerns